The Federal Government is investing $36.8 million to establish a new aged care service that will consolidate the many existing 1800 information lines into a national information line which will act as a single point of entry for people looking for information on aged care.
“Many people who have encountered the current system have told us that there are currently multiple entry points, and information on service options and availability of services can be difficult to find,” Minister for Mental Health and Ageing Mark Butler said.
"That's why this Government is acting now to create a streamlined and user-friendly point of entry that takes the confusion out of navigating a system so many Australians rely upon – it’s about simplifying the system.”
Along with the information hotline, the Government's aged care website will undergo improvements to provide more up-to-date information for the millions of older Australians who access aged and community care services every year.
Read the Department of Health and Ageing media release here