General Information

General Information

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COVID-19: How We Live

The Victorian Government's How We Live page has everything you need to know about current COVIDSafe settings. Read more here.

As a pro-vaccination organisation, Carers Victoria is urging Victorians to get vaccinated as soon as possible. For more information about the vaccination program or to book an appointment at a state-run vaccination site, click here

For a full list of COVID-19 vaccine clinics, click here. If you are not sure which vaccine is right for you, phone the Coronavirus Hotline on 1800 675 398 or the Carer Gateway on 1800 422 737.

Information about the national rollout of the COVID-19 vaccine

For general information about the COVID-19 vaccine rollout visit the Department of Health website

COVID-19 Information for People with a Disability

Some people with disability will be at greater risk of becoming very sick if they catch COVID-19. Getting vaccinated against COVID-19 is a safe and effective way of protecting you, your family and the community.

Information about COVID-19 for people with disability can be found here. This includes information about the vaccines, rapid antigen tests (RATs), masks and information in AUSLAN and easy-read formats.

Information in Languages Other than English

Information about vaccine safety and the rollout can be found in languages other than English here.


Winter Booster

ATAGI has approved a winter booster dose of COVID-19 vaccine to increase vaccine protection before winter for selected cohorts at greatest risk of severe illness from COVID-19, and who have received their primary vaccination and third dose.

These groups are:

    • adults aged 65 years and older
    • residents of aged care or disability care facilities
    • people aged 16 years and older who are severely immunocompromised (as defined in the  ATAGI statement on the use of a 3rd primary dose of COVID-19 vaccine in individuals who are severely immunocompromised)
    • Aboriginal and Torres Strait Islander people aged 50 years and older.

Eligible people will be able to receive their winter dose from four months after receiving their third dose, or from four months after a confirmed COVID-19 infection, if infection has occurred since the person’s third dose.

Winter doses will be available from all state-run vaccination centres from Monday 28 March, and people can book a winter dose through the CVMS online portal or call centre on 1800 675 398 from Friday 25 March. Documented proof of eligibility is not required at point of vaccination, verbal attestation is appropriate.


Third dose update

ATAGI now recommends a third dose of a COVID-19 vaccine for people aged 16 years and over at three months after their second dose.

An earlier booster dose is expected to reduce the risk of symptomatic infection, severe illness and death from COVID-19. In combination with enhanced public health and social measures, it is also expected to mitigate the impacts of COVID-19 on the health system and its the broader impacts on the community.

Book your third dose here.


Proof of COVID Vaccination Status

The Victorian Government has developed COVID vaccination certificate posters to demonstrate how to prove your vaccination status for people with medicare or without medicare, and for people who don’t have a smartphone. Click on the link that matches your circumstances.

Back To The Good Things

The Victorian Council of Social Services (VCOSS) has released a new pro-vaccination ad “Back to the Good Things”. Getting vaccinated will keep us safe. It will also allow us to get back to the life we love, the good things. So please get vaccinated, when you can.

If you are a carer and feel unwell

If you are feeling unwell, we encourage you to draw on the support of those around you including family, friends and neighbours to share caring responsibilities.

The Carer Gateway has information on emergency respite care and has developed an Emergency Care Plan document that will help ensure the person you care for is looked after in the event that you are unable to care for them. It can be found here

HealthDirect Australia has prepared a number of resources to help you if you become unwell including information about symptoms, how to get tested, how to isolate and when you can expect to recover. Find the Get COVID Clarity resources here

Stay Connected

Carers Victoria recommends connecting with family and friends on a regular basis via telephone or video calls to ensure you stay connected with your communities.

Please call us on 1800 514 845 for further advice or assistance.

Stay Informed Coronavirus App

The Australian Government’s Department of Health is the official website for the federal response.

The Australian Government has also launched an official app: Coronavirus Australia to stay informed.

Download app in the Apple App Store or Google Play, or join our WhatsApp channel on iOS or Android.

Face Coverings

You must always carry a face mask with you at all times when you leave the home, unless an exception applies. Face masks must be worn:

  • on public transport, in commercial passenger vehicles such as taxis and ride share vehicles, and in tour vehicles
  • by visitors to a hospital
  • by visitors at a care facility (while indoors)
  • on flights to and from Victoria
  • at airports
  • if you are a diagnosed person, or a close contact of someone diagnosed with COVID-19, when leaving your home or accommodation for a permitted reason, such as to seek medical care or to get tested
  • while awaiting the results of a COVID-19 test when leaving your home or accommodation for a permitted reason, such as to seek medical care (except as part of a surveillance or other asymptomatic testing program) while experiencing any symptoms of COVID-19.

It is recommended that you wear a face mask when at a private gathering or when you cannot maintain 1.5 metres distance from other people (such as at outdoor markets, outdoor concerts, street markets, at a busy bus stop or train station platform).

There are a number of lawful reasons to not wear a face mask.

Coronavirus (COVID-19) Symptom Checker

Check your symptoms

Use the Coronavirus (COVID-19) Symptom Checker to find out if you need to seek medical help.

IMPORTANT: If you have severe difficulty breathing, call triple zero (000) immediately and tell the call handler and the paramedics on arrival about your recent travel history and any close contact with a person with confirmed or probable COVID-19.