If you have a lot on your mind, talking it over can help. Our professional counsellors understand the difficulties carers face.

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About Counselling

Caring can be a rewarding and at times a challenging role. Carers manage many different thoughts and feelings. Dealing with these is not always easy. Talking it over with others can help.

Carer group counselling provides support, information and resources in a safe and confidential setting.

Sharing experiences and hearing from others in a caring role can create opportunities for new ideas and connections. It can help to validate individual experiences, reduce isolation and enhance peer support.

Group counselling also provides an opportunity to gain deeper insight into personal experiences. It can help improve carer health and wellbeing.

Talking to a counsellor doesn't mean failure, not coping or feeling inadequate. It's about looking after yourself.


To continue to provide this important service for all carers, an income-based nominal co-contribution is requested for each counselling session. The amount is kept low to ensure accessibility for all and if you are facing financial hardship, can be discussed with your Advisor to be lowered or waived.

The recommended co-contribution is a sliding scale based on the individual’s income. The Advisor will discuss this with you and ask what best describes your current situation:

  • Healthcare card holders: $0.00
  • Individuals with an income of $25k-50k: $10.00
  • Individuals with an income 50k-75k: $20
  • Individuals with an income 75k-100k: $40
  • Individuals with an income above $100k: $50

Counselling Referral

GPs, case managers or support workers can refer a client

We provide short term counselling to caring families throughout Victoria. You can refer a client who might benefit from talking through ways of managing their caring role better.

People are eligible to use our service if they provide care and support to a family member or friend who is frail and elderly, has dementia, a mental illness, a disability, chronic illness or complex needs, or receives palliative care. We can also provide counselling if a client has recently stopped providing care.

We can provide short-term counselling (up to six sessions) that will mainly focus on issues related to the caring role. Carers can come back after a break or if there is something new that they need to deal with.

Our counsellors work across metropolitan and rural regions of Victoria. Counsellors that speak languages other than English are available in some areas.

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Group Counselling - Carers in Transition

What is Carers in Transition?

Carers in Transition is designed to support carers at three different stages:

  1. Those considering residential care - our program "Considering Residential Care".
  2. Those needing support after the person being cared for moves into residential care - our program "Sharing The Care".
  3. Those who are bereaved - our program "New Horizons".

Program details

Each program is run in a sequence, so it is important for participants to attend all sessions.

Groups are facilitated by a counsellor and kept to a small size of up to 12 participants.

The programs are run at Carers Victoria in Footscray and can be run in partnership at other locations with agencies interested in auspicing the program.

Why choose these programs?

These programs combine both educational and therapeutic processes, facilitated by experienced counsellors.

Our programs are designed using evidence based research about carer’s needs and issues.

They are unique programs targeting specific stages of the caring journey.

Exploration, discussion and group facilitation provides emotional support and a safe environment for these conversations.

For more information

For more information and/or to register your interest in any of our Carers In Transition programs, please contact our Carers Victoria Counsellor Mary O’Mara on 1800 514 845.

Counselling Programs

Considering Residential Care Program

This five day program is for carers who are at the stage of considering residential care. Moving someone into residential care may be one of the most difficult decisions carers may ever have to make.

This program offers an opportunity to explore the decision making process and provides practical information and support to help carers at this time.

Topics may include:

  • practical information (ACAS, powers of attorney, money matters),
  • what helps and what hinders,
  • decision making,
  • responding to change,
  • knowing when the time is right, and
  • a visit to an aged care facility.

Sharing The Care Program

This three day program is for family carers who have recently placed someone they have cared for in a residential care facility. When a person needing care moves into residential care, the caring role changes.

This program identifies and acknowledges these changes and explores the impact they have on carers.

Topics may include:

  • managing change,
  • loss and grief,
  • responding to change, and
  • discovering new roles.

New Horizons Program

This three day program is for bereaved carers. Adjusting to new circumstances and life following the death of the person being cared for, may be challenging.

This program explores some of challenges to adjusting to life following the loss.

Topics may include:

  • carer loss and bereavement,
  • understanding the grieving experience,
  • managing loss and grief and
  • picking up the threads.