Where to Start

Where to Start

No matter who you are, taking on a caring role is a significant event that brings both challenges and rewards.

While each caring situation is different, many carers share similar experiences.
Select the condition of the person you are caring for below to find information specific to your caring situation.

Disability

The needs of people with a disability or chronic illness are very diverse and every care situation is different. We can help you to find local services and supports that are tailored to the individual needs of your family.

The Carers Victoria disability team operates in the Western Metropolitan region of Melbourne, providing expert and local advice, support in times of crisis, and the tools you need to plan for the future.

Who do we help?

You can access Carers Victoria disability services if you:

  • Care for a family member or friend up to the age of 65 years who has a disability or chronic illness; and you
  • Live in the local government areas of Melbourne, Moonee Valley, Maribyrnong, Brimbank, Melton, Wyndham or Hobsons Bay

If you are caring for somebody aged 65 or older you may be able to access our aged care services.

If you live in a local government area not covered by us you may be able to use similar services provided by one of the other respite and carer support organisations across Victoria.

How can we help?

  • We offer support and give you the chance to talk to somebody
  • We arrange respite and may be able to help with the costs
  • We give workshops on topics of interest to carers
  • We provide information about appropriate respite vacancies in different care settings
  • We link you to other services that may be able to help
  • We put you in touch with carer support groups where you can meet other people in similar situations

We work hard to raise the profile of caring families in the West, partnering with other organisations to help them to develop services that are sensitive to the needs of people who are disabled or have a chronic illness and to the needs of the families that care for them.

Older person with care needs

The Carers Victoria aged care team operates in the Western Metropolitan region of Melbourne, providing expert and local advice, support in times of crisis, and the tools you need to plan for the future.

We understand what caring families are going through and can help you to evaluate your situation and link up to the local services and supports that best meet your needs.

Who do we help?

You can access our aged care services if you:

  • Care for somebody aged 65 or older (50 or older for people of Aboriginal or Torres Strait Islander background) or somebody with dementia who lives in the community; and you
  • Live in the local government areas of Melbourne, Moonee Valley, Maribyrnong, Brimbank, Melton, Wyndham or Hobsons Bay

We prioritise carers with few or limited formal supports.

If you are caring for somebody younger than 65 you may be able to access our mental health or disability services.

If you live in a local government area not covered by us you may be able to use similar services provided by one of the other respite and carer support organisations across Victoria.

How can we help?

  • We offer support and give you the chance to talk to somebody
  • We arrange respite and may be able to help with the costs
  • We give workshops on topics of interest to carers
  • We provide information about appropriate respite vacancies in aged care settings
  • We link you to other services that may be able to help
  • We put you in touch with carer support groups where you can meet other people in similar situations

We work hard to raise the profile of caring families in the West, partnering with other organisations to help them to develop services that are sensitive to the needs of older people and the needs of the families caring for them.

Mental Health

Caring for somebody with a mental illness can be difficult and confusing. The illness may cause them to think, feel or behave in ways that are hard to understand or cope with.

It is important to remember that you are not to blame for the illness, nor is the person you care for.

The Carers Victoria mental health team operates in the Western Metropolitan region of Melbourne, providing expert and local advice, support in times of crisis, and the tools you need to plan for the future.

We can help you link up with local services and supports that understand what you are going through and can help make your caring role easier.

Who do we help?

You can access our mental health services if you:

  • Care for a family member or friend of any age who is experiencing a mental illness; and you
  • Live in the local government areas of Melbourne, Moonee Valley, Maribyrnong, Brimbank, Melton, Wyndham, Hobsons Bay or the Sunbury Township.

If you are caring for somebody aged 65 or older you may be able to access our aged care services.

If you live in a local government area not covered by us you may be able to use similar services provided by one of the other respite and carer support organisations across Victoria.

How can we help?

  • We offer support and give you the chance to talk to somebody
  • We arrange respite and may be able to help with the costs
  • We give workshops on topics of interest to carers
  • We provide information about appropriate respite options that may be available
  • We link you to other services that may be able to help
  • We put you in touch with carer support groups where you can meet other people in similar situations

We work hard to raise the profile of caring families in the West, partnering with other organisations to help them to develop services that are sensitive to the needs of people who have a mental illness and to the needs of the families that care for them.

If you need support or advice, call our Carer Advisory Line on 1800 514 845.