Published on 06 April 2020

Carer Gateway Goes Live

The new Integrated Carer Support System (ICSS), called the Carer Gateway, goes live today. Carers can call 1800 422 737 to access a wide range of help – from counselling and peer support groups to respite care, home help and equipment.

Carers Victoria is delivering Carer Gateway supports to people living in the Western Metropolitan Region (City of Melbourne, Maribyrnong, Hobsons Bay, Wyndham, Melton, Brimbank and Moonee Valley).

For more information visit the Carer Gateway website here.

Carer Gateway Videos

Carers Australia has produced a series of six videos promoting the new Carer Gateway. The first video is now live and features award-winning actor Aaron Pedersen and his brother Vinnie. Already the videos have reached over 65,000 people, with around 14,000 views on Facebook alone. Click on the image below to watch the video.

Award-winning actor, Aaron Pedersen, has been caring for his brother, Vinnie, for forty years. He’s one of Australia’s 2.65 million unpaid carers who can now access Carer Gateway to find support in his caring role.